Most UK professional services firms are invisible to AI — and they have no idea.
Most firms score below 30/100. See where you stand.
This is how your scorecard looks:
Mid-sized London Solicitors · ChatGPT · Claude · Gemini · Perplexity
Firm AI Visibility Score
Two independently validated findings — and what we are seeing across UK professional services.
of organisations using AI are stuck in the execution gap — between adoption and demonstrable, defensible value.
of businesses get recommended by ChatGPT when clients search for professional services. 98.8% are invisible.
Cambridge Centre for Alternative Finance, Global AI in Financial Services Report, April 2026, 628 firms · TrustLayer internal analysis of UK professional services firms, 2026
Every week, clients ask AI to find a firm like yours. They get a shortlist. They make a decision. There is no signal. No missed call. No email. You never knew they were looking.
"Find me a solicitor in Manchester for commercial property."
Three firms named. Yours is not one of them. The client calls one. They never search again.
"Which IFA in Bristol focuses on retirement planning for over 55s?"
A competitor gets the recommendation every time. You didn't know it was happening.
"Best accountant for a limited company in Leeds?"
Your firm has never appeared. You assumed Google was enough. It is not the same signal.
"I don't build AI to see what's possible. I build AI to see what's defensible."
— Madhu Nandyala, Founder, PraxiumAI
Find out exactly how visible your firm is to the AI tools your clients are already using. Free. No credit card. Results emailed with a full gap analysis.
Free — enter your URL. Get your AI visibility score instantly.
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Upgrade to full audit £149 — deep competitor intelligence + 90-day plan.
TrustLayer Foundation managed service from £499/month.
Fixed-scope. Defined output. Defined end date. No retainers.
What AI are you running? Can you prove it to your regulator?
Fixed-scope review of current AI usage, accountability exposure and governance gaps. Board-ready output you can act on immediately.
Audit-ready. For organisations where governance is not optional.
Practical governance documentation for organisations deploying AI where accountability matters. Built for defensibility, not just compliance.
One workflow. Governed from day one.
One high-value process automated and handed over. Not a pilot — a production deployment with governance built in from the start.
The three services above address the most common AI problems we see in professional services firms. But some challenges don't fit a standard scope — and those are often the most interesting ones to work on.
If you're wrestling with something that doesn't fit neatly into one of the cards above, reach out. Most of our best work starts with a conversation that begins: "I'm not sure if this is the right thing to ask, but..."
Start that conversation →
Madhu Nandyala
Founder, PraxiumAI
Most AI decisions in a regulated business are made by people who have never been in the room when one goes wrong. I have been in those rooms. Fifteen years delivering programmes where every decision has an accountability trail and "we thought it was fine" is not an acceptable answer.
In 2025 I spent nine months building AI from scratch — not studying it, shipping it. Four products live. TrustLayer Reveal is the front door. The advisory services are what sits behind it.
"I don't build AI to see what's possible. I build AI to see what's defensible."
Connect on LinkedIn →Practical guides for UK professional services firms navigating AI search and AI governance in 2026.
EU AI Act enforcement begins August 2026. UK solicitors, accountants, IFAs and estate agents need documented AI governance in place before the deadline.
Read article → AI Visibility · 5 min read45% of people now use AI tools to find local professional services. Most firms have never checked whether they appear in those results.
Read article → AI Search · 4 min readA firm can rank on page one of Google and be completely absent from ChatGPT, Claude, Gemini and Perplexity. Here is why — and what to do about it.
Read article → Governance · 6 min readThe FCA's Mills Review is examining AI in retail financial services. Here is what it means in practice for solicitors, accountants, IFAs and estate agents.
Read article →Google SEO determines where you appear in search engine results. AI visibility determines whether your firm is mentioned when someone asks ChatGPT, Claude, Gemini or Perplexity for a recommendation. They are different signals. A firm can rank on page one of Google and be completely absent from AI recommendations.
Yes. AI assistants including ChatGPT, Claude, Gemini and Perplexity regularly recommend specific firms when users ask for local professional services. The firms that appear are those whose online presence sends the right authority signals to AI systems.
The free scan evaluates your firm's AI visibility across major AI platforms and delivers a scored report identifying where you appear, where you don't, which competitors are being recommended instead, and which specific gaps are reducing your visibility. Results are emailed within minutes.
The AI Governance Pack is designed for any organisation deploying AI in processes where accountability, auditability or regulatory defensibility matters — including financial services firms, law firms, accountancy practices, and any organisation where an AI-assisted decision could be challenged by a regulator or auditor.
Find out where your firm stands across ChatGPT, Claude, Gemini, Perplexity and Google AI.
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